Privacy Policy

Tidewaters Therapy Services

At Tidewaters, your privacy, safety, and trust matter deeply. As a registered mental health provider, I am committed to protecting your personal health information in accordance with the Personal Health Information Protection Act (PHIPA), the College of Registered Psychotherapists of Ontario (CRPO) Standards of Practice, and the Canadian Art Therapy Association Code of Ethics.

This privacy policy outlines how your information is collected, used, stored, and shared — and what rights you have as a client. It also outlines my responsibilities and limits, so both of us are protected.

Privacy Policy

We’ve kept this page short and clear on purpose — so it’s easier to take in. Nothing important has been left out, and you can always reach out for the full policy or ask questions if you’d like more detail. We are here to walk you through all parts of therapy at any time, including the 'paperwork'.

Consent is an ongoing process. We’ll check in regularly and revisit your consent as needed — because your comfort, understanding, and choice matter throughout our work together.

Here's a condensed version of how your information is handled:

What Information May We Collect:

Your name, contact info, and emergency contact
A few details about your mental health and therapy goals
Notes from sessions
Any art you share
Payment/receipt info

You Information is Always:

Confidential — We don’t share anything without your permission ( there are exceptions continue below)
Secure — Stored safely in password-protected, encrypted systems and for paper files; a locked cabinet
Kept for at least 10 years (as the law requires)

When Information May be Shared ( By Law):

If someone is in danger (including you)
If a child or vulnerable person is at risk
If a court requires it
If our licensing college or regulatory body requests it

Online Safety:

We use secure platforms for video therapy, but no tech is 100% risk-free. You can ask us how to protect your privacy when meeting online.

Your Rights; You Can Always:

Ask what info we’ve collected
Request a copy
Change your mind about what you’ve agreed to